It’s Alex’s last day at SBHA today! He’s been our Tenant Engagement Assistant since May, working with SBHA and SBTO on a variety of projects, including the Repairs Services scrutiny with the Customer Audit Team. Here is what Alex had to say about his summer internship with us: “As my summer internship at SBHA comes […]

We were delighted to welcome guests to our AGM last week – a perfect occasion to celebrate the year’s achievements. While the focus of last year’s 20th Anniversary event was on our journey over the previous two decades, this year’s AGM had its eyes firmly on the future, with an interactive session aimed at clarifying […]

SBHA and Waverley Housing recently attended the Stonefield community drop in afternoon at the Heart of Hawick. The event encouraged neighbours to meet together to share views, ideas and suggestions with the new group ‘Also My Stonefield’. It was a busy afternoon and great to see so many Tenants, owners and residents show an interest […]

Stonefield Community Group – your opportunity to have your say and represent your Neighbourhood Community Drop-In Event for Stonefield and Liddesdale Residents Following the success of June’s litter pick in Stonefield, Scottish Borders Housing Association (SBHA) and Waverley Housing are teaming up with local Tenants and residents for a community drop-in event. Join us at […]

Our latest Tenant Satisfaction Survey is now underway If you receive a call, please consider taking part – your feedback helps us to improve services.  Tenants who complete the telephone survey will be entered into a prize draw for one of two £50 shopping vouchers! We use independent provider Research Resource Scotland to carry out regular […]

Repairs Service Scrutiny 2024   As part of our ongoing commitment to providing excellent service for Tenants, we are conducting a survey to gather feedback on the repairs that have been carried out in your recently. Your insights are incredibly valuable to us and will play a crucial role in helping us improve our services […]

Sustainability Strategy   To help us plan how we will deliver sustainable growth and services, we would like to find out a bit about how you currently view the challenge of climate change.   Please take a few minutes to fill in the brief online survey: https://www.smartsurvey.co.uk/s/0VC6JK/   To be entered into our prize draw […]

SBHA Website – You said, We did… Our recent Tenant satisfaction survey told us that more than 80% of Tenants are now online, but only 11% use our website. Responding to your feedback, we are redesigning our website to create a more user-friendly and engaging online experience for you. We will seek to improve navigation, […]

Have your say on our future plans by joining us on our 2024 Tenant Roadshow!   Join us for refreshments, fun games & prizes, Meet the Team, plus enter the raffle for 2 x £100 shopping vouchers, air fryers, electric throws & much more! We are currently working on our future plans for SBHA, developing […]

      Your area Neighbourhood Housing Officer / Property Officer Date / Time Meeting point Galashiels – Galabank St, Hill St, Huddersfield St, Croft St. Fiona Mallin / Greig Murray August 1st, 1pm Meet at top of Croft Street flats Hawick – Mansfield area Clair Wood / Ryan McGee August 7th, 2pm Meet at […]