As you will have seen from our post earlier this summer, we recently said goodbye to our longstanding Tenant Participation Manager, Alison Notman. Honorary SBTO member Marlen Jones, who worked with Alison for many years to increase opportunities for Tenant participation, comments: “Alison was a cornerstone. She always has time and a smile for everyone. […]

We know that many people are facing new challenges just now, perhaps experiencing a drop in income and having to negotiate the benefits systems for the first time. We can help. One of our Tenants recently told us how his Neighbourhood Housing Officer and SBHA’s Welfare Benefits Officer have been helping him through this period. […]

We have two new external painting contracts coming up, which will shortly be advertised on Public Contracts Scotland (PCS). The first is for around 70 properties in the Dalatho area of Peebles; the second covers around 130 properties in the Upper Langlee area of Galashiels. As part of our commitment to support the recovery of […]

We’re pleased to confirm that from Monday (3rd August) the Bell Group will be starting external painting work on homes in Broughton, Eddleston, Eshiels, Manor, Romanno Bridge, Skirling and West Linton, as part of essential maintenance to protect the fabric of the buildings. If you are to have work carried out on your home, the […]

Let’s work together to reduce the risk of fire in Tenants’ homes. Keith Goodfellow, Compliance Coordinator, comments: “We’re asking you to support our summer fire safety campaign – Clear it Away. Join us in helping to avoid fire in your home by making sure stairs, landings, corridors and garden areas are kept clear at all […]

Could you give Monty a run for his money? During these extraordinary times, there is no better time to connect with nature and grow your own blooms and produce – great for your health and well-being. And why not enter SBTO’s annual gardening competition and let others see what you can do! This year there […]

Thinking of moving?  Now that we’re back up and running advertising available homes, next week Michelle, SBHA’s Pre-Tenancy Services Manager, will be answering your questions on housing options and allocations. Do you have a question for Michelle? If so, please email it to us at communications@sbha.org.uk or send us a message on Facebook. We will […]

Did you know, as a Tenant living in Scotland, you have the right to have your say on the services your landlord provides? BMG Research is currently carrying out our Tenant survey on our behalf. Explaining why your input is important, Scottish Borders Tenants Organisation Co-Chair Tracey Glover  comments: “To assess how satisfied we are […]

We employ the independent customer-opinion research company, BMG Research to contact our Tenants, on our behalf so you can have your say about the services we provide. Every landlord in Scotland carries out these surveys to give Tenants a voice. You may receive a phone call from them, inviting you to take part in a […]

How we’re keeping you safe working in your home. Throughout the lockdown period, we’ve been maintaining as many key services as possible, while working hard behind the scenes and planning for the reintroduction of services. Alex is our Head of Property Services, and this week he’s answering your questions on SBHA’s repairs and maintenance service, […]